FAQ
- Why are some items only available as screen prints?
- Why do screen print purchases go through PayPal®?
- Why can't I order screen prints and other prints at the same time?
- When will my product ship?
- What kind of shirts do you print on?
- What printing method do you use?
- Do I have to have a PayPal® account to make a purchase?
- I have a problem with my order, what can I do?
- Can I return my item?
- How do I contact Customer Service?
- What is the headiest Phish song of all time?
Why are some items only available as screen prints?
We screen print select designs on select shirts in select sizes.
Why do screen print purchase go through PayPal®?
Screen printed items are processed through our distribution site. All other items are processed through our fulfillment partner. Our processing system uses the PayPal® Payments platform. You do not need to register nor have a PayPal® account in order to complete the checkout process. Our fulfillment partner uses a separate processing platform. Both systems are secure.
Why can't I order screen prints and other prints at the same time?
For the same reason that screen printed purchases get processed through PayPal® Payments. Our distributon site and our fulfillment partener use different processing platforms that at this time are not compatible. Both systems are secure.
When will my product ship?
Products generally ship within 1-2 business days.
What kind of shirts do you print on?
The shirts vary and are specified during checkout process.
What printing method do you use?
The printing method varies and is specified on the Product Description page.
Do I have to have a PayPal® account to make a purchase?
No.
I have a problem with my order, what can I do?
If there is a problem with your order, please alert Custeez Customer Service. We will work with you in resolving your issues as quickly as possible.
Can I return my item?
Screen Printed Items:
You may return your item for up to 14 days after receipt for the purchase price only. Shipping & Handling fees are not refundable, and you must pay return shipping.
Other Items:
Yes, according to these specifications.
How do I contact Customer Service?
Via our Customer Service Form.
What is the headiest Phish song of all time?
Currently, Stealing Time From the Faulty Plan is the headiest Phish song of all time.